Articles

Sixbell introduces Conversations, the solution that improves customer experience

Conversations is a solution whose main objective is to generate Digital Engagement with customers. It is mainly aimed at companies that have segmented their customers, and that…

Sixbell introduces PureSocial

PureSocial is a solution for digital channel services deployed in Amazon's cloud, which allows the capabilities of Genesys PureCloud, Genesys PureConnect, and Genesys PureEngage to be enriched…

Designing Customer Experience with VHT Navigator

When a customer interacts with a company through any channel, there is a dialogue; as in any conversation, there is a natural flow, as well as a…