OUR MISSION

ABOUT US
EXPERIENCE
We have over 25 years of experience in Contact Center technologies and the Customer Service universe
KNOW-HOW
We are experts in Contact Center technologies, Omni-channel service platforms, and in the definition of Sector-oriented Attention Models
GLOBAL VISION
Deep knowledge of the Customer Experience world, and the key players in Latin America. We are a vehicle for Spanish companies that need to expand their operations in those markets
WHAT WE DO
We provide professional advice in the whole value chain, from the evaluation and selection of technology to the definition of the service model based on business rules and management
TECHNOLOGY
- Architectures
- Systems integration
- Cloud and OnPremise
SERVICE MODEL
-KPIs of technology and business
-Market trends
-Sectoral approach
MANAGEMENT
-Follow-up in the implantation
-Test plans
-Follow-up to the production step
PARTNERS

VHT
VHT (VirtualHold Technology) is a North American company that offers high value business solutions aimed at obtaining accurate results, such as strengthening the omnichannel strategy (Navigator) or eliminating queuing times (VHT Callback).

Callware
Callware is a Spanish company founded in 2001 from a spin-off of Dialogic, an Intel subsidiary. The more than 30 professionals who are now part of Callware have more than 20 years of experience. First line partner in the Spanish market for communications solutions, Customer Engagement, and WFO.

Sixbell
Latin American company leader in integration and project development, representing world class brands such as Avaya, Genesys, Verint, Nuance, or Enghouse, and also manufactures software solutions for the Telco sector, 27 years of presence in the Latin American market, more than 250 clients in Latin America, and more than 300 professionals. Two I+D centres in the region (Santiago and Mexico)
REFERENCES




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CONTACT US
You can contact us through the following channels.
CONTACT FORM
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