OUR MISSION

ABOUT US
EXPERIENCE
More than twenty-five years of experience in the world of Customer Service technologies.
KNOW-HOW
We are specialists in technologies for customer relations, contact centres, digital channels, self-service, virtual agents and cognitive engines, CRM, and in the definition of sector-oriented service models.
GLOBAL VISION
Deep knowledge of the Customer Experience world, and the key players in Latin America. We are a vehicle for Spanish companies that need to expand their operations in those markets
WHAT WE DO
We provide professional advice in the whole value chain, ffrom the evaluation and selection of technology to the definition of the service model based on business rules.
TECHNOLOGY
- Digital Channels
- Voicebot and ChatBot
- Solutions using Artificial Intelligence
- CRM
SERVICE MODEL
- Improved Sales, Acquisition, Retention, or Recovery
- improving the customer experience, defining the customer journey
- use of AI to make more efficient processes
PARTNERS

Sixbell
Sixbell is a leading Latin American company in technology integration and product development, and represents world class brands such as Avaya, Genesys, Verint, Alcatel, IBM, Google, Amazon, Microsoft, Twilio, Intelepeer, Nexmo Vonago or Nuance. Sixbell has 30 years of presence in the LATAM market, and offers its products and services from its headquarters in Chile, Peru, Colombia, Mexico, El Salvador, and Brazil. It serves more than 250 clients in Latin America, and its team is composed of more than 400 professionals. The product development is led from its two I + D + I centers (Bogotá and Santiago de Chile), and works in two main lines: product line for the TELCO sector, and product line for Customer Service technologies.
REFERENCES






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CONTACT US
You can contact us through the following channels.
CONTACT FORM
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